WHAT IT IS & HOW IT WORKS

MaxDRIVE offers an automated review generation solution that can seamlessly integrate with any CRM system. Through this solution, you can automatically request clients to leave reviews for your business via email or SMS. Additionally, you have the flexibility to manually send review requests at your convenience. The platform also allows for one-click review generation on popular review sites, ensuring a balanced presence across all relevant platforms. In the event of negative feedback, you have the ability to address it privately.

With MaxDRIVE, you can track and manage your team’s reviews, evaluate performance with promoter and detractor scoring, and monitor your business’s reviews in real-time. The platform also enables you to maintain a history of customer interactions from initial contact to follow-up.

WHY IT MATTERS

Do you manage your organization’s online reputation? Research shows that 67% of consumers will not make a purchase from a business that has less than a 3-Star review rating. So, it is critical to manage your online reputation or you could lose many new and existing customers. The key factor is TRUST.

• An overwhelming percentage, 84%, of people trust online reviews just as much as they trust personal recommendations.
• Additionally, 88% of consumers admit that reviews play a significant role in their purchasing decisions, with good reviews making them more likely to trust a local business.
• For B2B buyers, the impact of reviews is even greater, as 92% are more inclined to make a purchase after reading a trusted review.
• On the flip side, 94% of consumers say that a negative online review has dissuaded them from doing business with a company.
• In fact, just one negative article can lead to a loss of up to 22% of potential customers.